Alliant Federation
Effective Date: March 1, 2026
These Messaging Terms and Conditions govern the use of text messaging and messaging services provided by Alliant Federation, including communications sent via SMS text messaging and WhatsApp messaging.
By providing your phone number and opting in to receive messages, you agree to the following terms.
1. Messaging Program Description
Alliant Federation may send communications to individuals who request information or services related to:
Health and wellness benefits
Telemedicine services
Enrollment assistance
Program updates
Customer service responses
Appointment reminders
Administrative notifications
Messages may also be sent on behalf of partner organizations that assist workers with employment or benefit programs in the United States.
Communications may be delivered through:
SMS text messages
WhatsApp messages
Automated messaging systems
AI-assisted service communications
These communications are intended to support enrollment, customer service, and program administration.
2. Consent to Receive SMS and WhatsApp Messages
By providing your mobile phone number and opting in, you consent to receive communications from Alliant Federation through:
SMS text messaging
WhatsApp messaging
Consent may be obtained through:
Website enrollment forms
Worker onboarding processes
Partner organization referrals
Customer support requests
Direct requests for program information
You understand that:
Message consent applies to both SMS and WhatsApp communications where applicable.
Providing a phone number alone does not constitute consent unless accompanied by a clear opt-in acknowledgment.
Consent is not required as a condition of purchasing any goods or services.
3. Message Frequency
Message frequency may vary depending on your interaction with Alliant Federation services.
Examples include:
Enrollment confirmations
Customer service responses
Benefits program notifications
Follow-up support communications
You may receive several messages per month depending on your engagement with the program.
4. Message and Data Rates (SMS)
Standard message and data rates may apply for SMS text messages, depending on your mobile carrier and service plan.
Alliant Federation is not responsible for any fees charged by your mobile carrier.
WhatsApp messages may use internet data depending on your mobile plan.
5. Opt-Out Instructions
You may stop receiving SMS or WhatsApp communications at any time.
To opt out:
Reply STOP to any SMS message.
You may also request removal by contacting us directly.
After opting out, you may receive a confirmation message and no further messages will be sent unless you re-subscribe.
Common opt-out keywords include:
STOP
END
UNSUBSCRIBE
QUIT
CANCEL
For WhatsApp, you may also:
Send a message requesting removal
Block the WhatsApp contact
Request removal through customer support
Alliant Federation will honor opt-out requests promptly.
6. HELP and Customer Support
If you need assistance regarding messaging services:
Reply HELP to any SMS message.
Or contact us:
Email: support@alliantfederation.com
Website: https://alliantfederation.com
Customer support representatives may respond through SMS, WhatsApp, or other communication channels.
7. Privacy and Data Use
Your privacy is important to us.
Information collected through SMS and WhatsApp communications is handled in accordance with our Privacy Policy and SMS Privacy Policy.
Mobile information will not be sold or shared with third parties for marketing purposes.
For more information, please review:
https://alliantfederation.com/privacy-policy
8. WhatsApp Messaging Disclosure
When communicating through WhatsApp:
Messages may be delivered using the WhatsApp Business Platform.
Messaging must comply with WhatsApp’s business messaging policies.
You must provide consent before receiving WhatsApp communications.
You may withdraw consent at any time by requesting removal or blocking the contact.
9. Eligibility
Participants must be at least 18 years of age, or have the permission of a parent or guardian, to participate in messaging programs.
10. Changes to These Terms
Alliant Federation may update these Messaging Terms and Conditions at any time.
Updates will be posted on this page with a revised effective date.
Continued participation in messaging programs after changes are posted constitutes acceptance of those changes.
11. Contact Information
If you have questions regarding these Messaging Terms and Conditions, please contact:
Alliant Federation