See a doctor by phone or video, any time
Licensed doctors, physician assistants and nurse practitioners help you in Spanish or English, 24 hours a day, 365 days a year, from anywhere in the United States. No waiting room, and no lost workday.
$39.00 per month
- No deductible, no copays
- Unlimited consults
- Spanish or English
Is it an emergency? Call 911.
This service is for health problems that are not life-threatening. It is not health insurance and does not replace the emergency room.
When should I use it?
Yes: call the virtual doctor
- Flu, fever or sore throat
- Sinus problems or allergies
- Ear infection
- Urinary tract infection
- Nausea or stomach virus
- Pink eye
- Rashes or acne
…and other common problems.
No: call 911 or go to the ER
- Severe chest pain
- Trouble breathing
- Bleeding that will not stop
- Fainting, seizure or confusion
- Serious accident or injury
Hurt at work? Tell your employer the same day: workers' compensation may apply.
How it works
- Step 1
Sign up
If you want it just for yourself, sign up online. If the company hiring you already offers this service, they will register you once you are hired.
- Step 2
Get your card
Once you have your member card, you can start getting care.
- Step 3
Get care when you need it
Call, text or video chat. The doctor checks you and gives you a treatment plan.
Who provides the service
Virtual Urgent Care is provided by Integrated SourceOne (ISO), a virtual health care company. Alliant Federation helps you sign up. intsourceone.com
Already a member? Call 1-866-969-4761
What's included
Unlimited 24/7 consults
Day, night, weekends and holidays.
In Spanish or English
Bilingual health staff.
However works for you
Phone, video, text or email.
Help finding care
If you need a clinic or a lab, we point you to one.
Lab and imaging discounts
Lab tests, X-rays and other scans at a reduced price.
Nutrition and wellness
Advice to stay healthy during the season.
We care for your mental health too
Being far from home is hard. If you feel stress, sadness or anxiety, or you are going through a loss, you can talk to a mental health expert from wherever you are. Your first consult is included, and in it they help you choose the best path:
Mental health coaching
Included Short-term sessions to solve a problem or set goals.
Psychologist
Extra cost For emotional trauma, addiction, grief and loss.
Psychiatrist
Extra cost Diagnoses, prescribes medication and follows your treatment.
If you are thinking about hurting yourself, call or text 988 (Suicide & Crisis Lifeline). It is free, open 24 hours, and has help in Spanish.
What if I need a hospital?
Virtual Urgent Care does not pay for hospital stays, surgery or ER visits. If you want that protection, the Gold and Silver plans include virtual care plus temporary medical insurance.
| Virtual Urgent Care | Gold / Silver | |
|---|---|---|
| Doctor by phone or video | Yes | Yes |
| Insurance for hospital and ER | No | Yes, with limits |
| Is it insurance? | No | Yes, temporary |
Common questions
How much does it cost?
I have Gold or Silver. Do I need this too?
Who pays for it?
Can my family use it too?
Does it work in every state?
How long does it last?
Take care of yourself this season
Sign up online, or message us on WhatsApp if you have questions: a real person answers in Spanish or English.